Casino / Mobile
This policy explains exactly what information ttbaji collects when you access our platform, how we use it and what choices you have over your own account data. Access to our platform and the rights described here depend on your local law and eligible regions.
When you create an account with us, we collect the details you provide during registration — your name, contact information and the payment method you choose to link, whether that is Upay or Bank Transfer. We also collect transactional records each time you deposit or withdraw through your account wallet. This data is used solely to operate your account, process your transactions and respond to support requests you raise with us. We collect device and session data — the type of device you use, your browser session identifiers and general location signals — to keep your account secure and to detect unusual access attempts. We do not sell your personal data to third parties for marketing purposes. Where we share data with service partners — for example, payment processors handling your Upay or Bank Transfer transaction — those partners are bound by the same data protection standards we apply internally. Data retention periods follow the requirements applicable to your eligible region. You can ask us at any time what data we hold about you and request corrections where something is recorded inaccurately. The support routes for doing this are listed further down this page.
Our privacy obligations apply to data you share directly with ttbaji through your account. The sections below draw a clear line between what falls inside this policy and what sits outside it — so you know exactly which data handling rules apply to each part of your experience.
Data collected at login, registration and account verification is fully covered by this policy. This includes your contact details, wallet link and any identity documents you submit to us directly through your account page.
Records of your Upay and Bank Transfer activity processed through our platform fall under this policy. However, once a payment leaves our system and enters the payment provider's own network, that provider's separate privacy terms govern that portion of the data.
Your browsing behaviour within our platform — the game categories you open, the tables you visit and the sections you navigate — is covered here. We use this data to keep the account session functional, not to build external marketing profiles.
Any external links, third-party payment sites or services you reach outside the ttbaji platform are not governed by this policy. We have no control over how those services handle your data; check their own policies before sharing information with them.
You have real, practical options when it comes to the personal data we hold about you. The simplest starting point is your account dashboard — after login, the account section shows the contact details and payment method currently recorded against your profile. If anything looks wrong, you can update standard fields directly from there without needing to contact support. For anything you cannot edit yourself — such as a mismatch in your registered name or a dispute about a transaction record — our support team is the right route. Raise the query through live chat or the email address listed in the support section below, and we will locate the relevant record and confirm what we hold. Where a correction is warranted, we action it on the account and confirm back to you. If you want to understand our full retention schedule or ask about account closure and data deletion, send that request through email so we have a written record of your query and our response.
Log in and open the account section to see the contact details and payment method registered to your profile. This is the quickest way to check what we currently hold about you.
Update standard fields directly in your account dashboard after login. For fields locked from self-editing, contact support with the correct information and we will apply the change after verifying your identity.
Send your question via live chat or email. We will respond with the specific data point or policy detail you asked about — not a generic reply — and keep a record of the exchange for your reference.
If you want to ask about account closure and the deletion of personal data, email us with your registered account details. We will confirm what can be removed, what retention obligations apply and the timeline for completing your request.
For any question about how your data is handled — a correction, a deletion request or just a query about what we hold — the routes below connect you to the right place. Availability may vary depending on your region.
Open the chat icon from any page on the platform to reach our support team. For privacy queries, describe your account concern clearly so the agent can pull the right record without asking you to repeat yourself.
Email is the recommended route for data deletion requests and written privacy queries. Use the email address shown in your account dashboard so we can match your message to your registered profile and keep a clear written record.
Log in and go to the account section first — many common corrections to name, contact detail and linked payment method can be done there without contacting support. Check the dashboard before raising a ticket.
We apply access controls on our internal systems so that only the account functions that need your data can reach it. Your session is tied to the device login and ends when you sign out, limiting the window in which your account is accessible from that device. We do not store full payment credentials for Upay or Bank Transfer on our servers — transaction processing passes through the payment provider's own secure environment.
We use session cookies to keep you logged in while you navigate the platform. These expire when you close your browser or sign out. We do not use cookies to track you across external websites outside our own platform.
Your account is protected by the login credentials you set at registration. If you notice any access you did not authorise, contact support immediately through live chat so we can review the session log and take action on your account.
We keep account and transaction records for the period required under the rules applicable to your eligible region. Once that period passes and no open query exists on your account, records are scheduled for deletion or anonymisation.
When this policy changes, the updated version is published on this page with a revised effective date. Continuing to use the platform after an update means you have seen the current version. Email us if you want the previous version for comparison.
The questions below come up most often from account holders wanting to understand their data rights. If your question is not here, use the live chat or email route listed in the support section above.
At registration we collect your name, contact details and the payment method you link to your account — such as Upay or Bank Transfer. We also log device and session identifiers at each login to protect your account from unauthorised access.
Yes. Log in and check your account dashboard first — contact details and your linked payment method are shown there. For a fuller picture, including transaction records, email our support team with your registered account details and we will respond with the specific records.
Standard fields like your contact email can be updated directly from your account dashboard after login. For locked fields — such as your registered name — contact support via live chat or email with the correct information. We verify your identity before applying changes.
We share data only with partners who process transactions on your behalf, such as Upay and Bank Transfer payment processors. Those partners handle your data under their own security standards. We do not sell your personal data to any third party for marketing purposes.
Retention periods depend on the requirements applicable to your eligible region and local law. If you close your account and no open transaction query remains, we schedule your personal data for deletion or anonymisation once the required retention window has passed.
Send a deletion request to the email address shown in your account dashboard. Include your registered account details so we can locate your records. We will confirm what can be deleted, what must be retained under regional requirements and an expected timeline for completing your request.